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Q&A With Ericka Harris

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Ericka Harris
Director of Product & Design , Embroker
Location: Houston, TX United States
Joined: Oct 19th, 2025

About (request update)

Education (request update)

Texas Southern University class of 2028

Undergrad Major: Marketing

Experience

I currently work with Embroker as Director of Product & Design
I have years of experience working in the Internet/E-Commerce industry.

Director of Product Management & Design | Embroker
From June 2023 to May 2025 • 2 year(s)
Defined and executed enterprise analytics and AI product strategy, deploying decision-intelligence workflows that cut processing time 50% and delivered $625K in new premium revenue and $348K in operational savings.

Sr. Product Lead, Growth & AI | Impact Technologies
From November 2022 to June 2023 • 1 year(s)
Owned analytics-driven growth roadmap for global hospitality booking platform, integrating predictive recommendation models to drive $6Mâ$11M ARR uplift and led SaaS migration preserving 100% of customer base.

Senior Director of Product, AI Platform | Apex Systems
From April 2022 to October 2022 • 0 year(s)
Launched predictive pet insurance AI platform in 6 months by designing knowledge graph from 150M+ clinical records and increased quote-to-bind policy conversions by 8% with AI-enhanced workflows.

Senior Digital Product Manager | WestRock
From August 2017 to April 2022 • 5 year(s)
Spearheaded modernization of 167 legacy systems across 8 divisions, architecting unified B2B/B2C SaaS platform and accelerated release cycles by 75%, increasing throughput 40%.

Director of Product Management | Applied Systems
From June 2016 to August 2017 • 1 year(s)
Directed SaaS platform strategy for global insurance applications delivering double-digit ARR growth and built 23-person product organization with coaching and career development programs.

Senior Product Lead / Agile Coach, AI & IoT | Verizon Telematics
From April 2015 to June 2016 • 1 year(s)
Launched $250M connected car SaaS platform with agentic behavior analytics achieving 112% of year-one targets and reduced regulatory risk by $3M via compliance automation.

Product Manager (LBSA) / Agile Coach | American Express
From November 2004 to April 2015 • 11 year(s)
Managed $3M+ regulatory SaaS compliance initiatives and led enterprise SaaS transformation across 245+ global resources in $16M portfolio, improving velocity 30%.

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