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Sha’Marian Jackson
Customers Service Representative, Concentrix

Location: Wetumpka, AL United States
Joined: Mar 5th, 2026
About   (request update)
Education   (request update)
Lawson State Community College class of 2024
Undergrad Major: Psychology
Experience
I currently work with Concentrix as Customers Service Representative
I have 2 years of experience working in the Customer Service and Call Center industry.
Customer Service Representative Ă¢Â€Â“ Member Services, Technical Support, Transportation | Concentrix (United Healthcare)
From August 2024 to Current • 2 year(s)
Provide empathetic support to healthcare members including seniors and individuals with chronic conditions, de-escalate sensitive situations, and assist with healthcare navigation while maintaining HIPAA compliance.
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