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Q&A With Monica Owens

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Monica Owens
Worldwide Field Enablement Training Coordinator , AWS
Location: Bowie, MD United States
Joined: Apr 16th, 2026
About   (request update)
Education   (request update)
Howard University class of 2003
Undergrad Major: Business Administration
Experience
I currently work with AWS as Worldwide Field Enablement Training Coordinator
I have years of experience working in the Human Resources industry.
Worldwide Field Enablement (WWFE) Training Coordinator | Amazon Web Services (AWS)
From May 2024 to Current • 2 year(s)
 Manages global instructor-led training operations for 112,000+ learners across multiple countries, ensuring 97% on-time delivery of sessions and improving resource utilization by 17%.
Mentor and Coach - BEN Brazil Mentorship Program | Amazon Web Services (AWS)
From October 2024 to December 2024 • 0 year(s)
 Delivered bi-weekly coaching on business acumen, communication, and career development, improving mentee's communication confidence by 30%.
Ethics & Compliance Training Lead | Accenture Federal Services (AFS)
From May 2015 to February 2024 • 9 year(s)
 Led enterprise-wide Ethics & Compliance training program of 20+ mandatory eLearning modules for 12,000+ employees, achieving a 98% annual completion rate.
Operational Training Lead | Accenture
From January 2010 to May 2015 • 5 year(s)
 Developed and facilitated training for internal and external stakeholders, improving onboarding efficiency by 25% and leading pilot training sessions with SMEs.
Consulting Analyst | Accenture
From May 2004 to January 2010 • 6 year(s)
 Served as Training Coordinator and Facilitator for Transportation Security Administration, Testing Analyst for Internal Revenue Service, and Application Tester for US Postal Service.
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