Featured Member: Alvin Slate on HBCU CONNECT!

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Alvin Slate
Client Operations Supervisor, Cox Automotive
Joined: Mar 25th, 2007

About (request update)

Education (request update)

Clayton St Col class of 2018

Undergrad Major: Business Information Systems

Experience

I currently work with Cox Automotive as Client Operations Supervisor
I have 1 years of experience working in the Information Technology industry.

Supervisor, Client Operations - Inventory Technical Support | Cox Automotive
From August 2016 to Current • 10 year(s)
Manage cross-functional team responsible for data integrity on Autotrader and Kelley Blue Book websites. Lead team development, analyze KPIs, and participate in strategic planning and budget management.

Supervisor, Technical Support | Sprint
From April 2012 to August 2016 • 4 year(s)
Provided direction and leadership to team members resolving customer inquiries for wireless service, network and equipment problems. Coached team members and identified system improvements.

Trainer | Teleperformance USA
From December 2007 to April 2012 • 5 year(s)
Coordinated and facilitated new hire training and new initiative training for customer service representatives. Supported call center operations and assisted with launching international sites.

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