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Q&A With Shawnna Williams

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Shawnna Williams
Quality Assurance Manager, CSC
Location: Temple Hills, MD United States
Joined: Aug 15th, 2015
About   (request update)
Education   (request update)
Virginia Commonwealth Univ class of 1997
Undergrad Major: Computer and Information Science
High School: Rogers in Toledo, OH class of 1984
 
Experience
I currently work with CSC as Quality Assurance Manager
I have 30 years of experience working in the Computers, Software industry.
Quality Professional - Manager | CSRA
From July 2011 to Current • 15 year(s)
 Serve as CMMi Quality Assurance Leader and Agile Process Improvement Leader, performing agile metrics and assessments for 20 projects while overseeing annual process audits and managing 6 quality professionals.
Quality Manager – Team Lead | CSC
From January 2005 to July 2011 • 6 year(s)
 Managed team members on customer service and validation, prepared user training for SharePoint, generated test plans for 25 MDA applications, and resolved over 200 help desk requests.
Software Test Engineer | CSC
From April 2004 to September 2004 • 0 year(s)
 Specialized in software testing using IBM Rational Tools, developed Integration Test Plans for DOE personnel system, and created 50 test cases for environmental management system.
Quality Assurance Analyst | CSC
From July 2003 to April 2004 • 1 year(s)
 Implemented CMMI L2 standards, created SDLC documentation, performed internal process and product audits, and collaborated on establishing software development processes.
Senior Systems Analyst | CSC
From September 1997 to July 2003 • 6 year(s)
 Served as QA/CM Team Lead for 5 personnel, developed SDLC policies and procedures, reviewed requirements and coded software enhancements, and developed Windows 2000 Y2K migration plan.
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