Featured Member: LaTonya Drayden on HBCU CONNECT!

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LaTonya Drayden
ERP Systems Consultant , Ellucian Technology Management
Location: Smyrna , GA United States
Joined: May 4th, 2018

About (request update)

Education (request update)

Grambling State University class of 1993

Undergrad Major: Computer and Information Science

University of Phoenix class of 1975

Grad Major: Business Administration

Experience

I currently work with Ellucian Technology Management as ERP Systems Consultant
I have years of experience working in the Consulting Services industry.

ERP Systems Consultant- Technology Management | ELLUCIAN
From January 2016 to Current • 10 year(s)
Increased operational efficiency by developing need assessments, business process improvement plans, and technical requirements utilizing Banner Student Module. Led implementation of enrollment change management processes and managed cross-functional project teams.

IT Data Administrator- Enrollment Management Data Analytics and Reporting | GEORGIA STATE UNIVERSITY
From January 2012 to December 2015 • 3 year(s)
Performed business and data analysis to develop statistical reports using Crystal Business Intelligence, Microsoft Excel and PL/SQL Developer on Oracle database. Led research team on implementation of Traditional Program Management System.

IT Support Analyst âTechnical Service Operations | CIRCLE K INC.
From January 2005 to December 2011 • 6 year(s)
Performed technical analysis resolving critical Point of Sale, Printer, TCP/IP, Email and Network connectivity issues using VMware. Served as subject matter expert delivering technical solutions to 400+ end users and reduced call center volume by 20%.

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Guestbook Comments

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