Featured Member: TaKisha Bennett on HBCU CONNECT!

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TaKisha Bennett
Family Case Manager, State of Indiana
Location: Fort Wayne, IN United States
Joined: Mar 10th, 2019

About (request update)

Education (request update)

Concordia Univ class of 2005

Undergrad Major: Health Administration

Experience

I currently work with State of Indiana as Family Case Manager
I have years of experience working in the Healthcare, Other industry.

Family Case Manager | State of Indiana, Department of Child Services
From August 2023 to Current • 3 year(s)
Built trust with families and community stakeholders, acting as primary point of contact and advocate for client success. Coordinated multi-agency interventions and tracked performance metrics using Salesforce and Tableau.

Billing Coordinator | Great Heights ABA Inc.
From September 2019 to August 2023 • 4 year(s)
Led day-to-day reimbursement and billing operations for ABA services, overseeing claims submission, payment posting, denials, and collections. Reduced reimbursement cycle time by 18% and improved first-pass claim resolution to 98%.

Insurance Collection Specialist | Community Health Systems (CHS)
From November 2016 to September 2019 • 3 year(s)
Researched and resolved insurance claim discrepancies, collaborating with vendors and payers to maximize reimbursements. Contributed to standardization of revenue cycle workflows, improving turnaround times by 25%.

Financial Processor | Lincoln Financial Group
From August 2015 to November 2016 • 1 year(s)
Developed documentation and checklists that improved accuracy and accountability across teams. Conducted financial reconciliations and presented findings to leadership for operational improvements.

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