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Q&A With Ronita Lee-Burgess

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Ronita Lee-Burgess
Content Creation , Brightwheel
Location: Royal Palm Beach, FL United States
Joined: Jan 6th, 2020
About   (request update)
Education   (request update)
Stillman College class of 2028
Undergrad Major: Management
Experience
I currently work with Brightwheel as Content Creation
I have 13 years of experience working in the Community, Social Services, and Nonprofit industry.
Staff Development and Training Specialist | TrueCore Behavioral Solutions LLC
From February 2017 to Current • 9 year(s)
 Manage time and administrative tasks, teach policies and procedures to new hires and annual staff, track daily trainings for Department of Juvenile Justice compliance, and create and lecture on key topics including CPR, First Aid, suicide prevention, and mental health.
Youth Specialist II | TrueCore Behavioral Solutions
From February 2017 to February 2019 • 2 year(s)
 Provide safety and security through youth supervision, enforce facility behavior management system, participate as treatment team member, complete observation checks, and provide job shadowing to new employees.
Supervisor/Trainer | Beall's Outlet
From July 2016 to February 2017 • 1 year(s)
 Assist customers in professional manner, maintain store merchandising standards, uphold company policies and procedures, and supervise store operations in Store Manager's absence.
Auxiliary Coordinator Part Time | Stillman College
From July 2014 to February 2016 • 2 year(s)
 Assist with teaching dance programs, demonstrate proper skills, communicate with parents on expectations, and assist in planning and execution of dance performances.
Call Center Representative/Customer Service | FIS Global
From June 2013 to February 2016 • 3 year(s)
 Handle high volume of inbound calls to assist prepaid card holders with financial inquiries, resolve customer support issues, and troubleshoot customer problems while identifying root causes.
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