Featured Member: Herbie Sanford on HBCU CONNECT!

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Herbie Sanford
N/a, N/a
Location: Redmond, WA United States
Joined: Apr 21st, 2022

About (request update)

Education (request update)

Eastern Washington Univ class of 2019

Undergrad Major: Business Communications

Experience

I currently work with N/a as N/a
I have years of experience working in the Customer Service and Call Center industry.

Customer Service Analyst | AuthenticID
From January 2022 to Current • 4 year(s)
Ensure data integrity and fraud prevention for customers while providing performance analysis and customer service support.

Program Specialist III | Echo Glen Children's Center
From December 2020 to Current • 6 year(s)
Provide substance abuse supervision and treatment to youth in rehabilitation, including assessments, treatment plans, and family transition preparation.

Residential Youth Specialist/Supervisor | Pioneer Human Services INC.
From November 2019 to September 2020 • 1 year(s)
Supported residents' social and emotional development while coordinating safe, client-centered care and supervising staff performance.

Security Officer | Northwest Security Services
From October 2019 to January 2020 • 1 year(s)
Secured premises through property patrols, surveillance monitoring, and detailed incident reporting.

Residential Counselor | Morning Star Boys Ranch
From April 2019 to October 2019 • 0 year(s)
Provided daily progress documentation and life skills coaching for residential youth while implementing social and educational programs.

Labor | BELFOR Holdings Inc. / Restoration Management Co.
From June 2014 to April 2019 • 5 year(s)
Performed mold and fire remediation services, restoring damaged properties while ensuring compliance with federal and local regulations.

Bartender/Server | Red Robin Gourmet Burgers
From February 2018 to January 2019 • 1 year(s)
Collaborated with kitchen staff for order preparation and maintained accurate cash handling while monitoring guest safety.

Barista (Shift Manager) | Starbucks
From March 2016 to March 2018 • 2 year(s)
Elevated customer loyalty through strong service skills while managing cash handling and food safety procedures.

Office Assistant / Front Desk | Eastern Washington University Counseling Center
From September 2014 to June 2017 • 3 year(s)
Performed administrative functions including answering calls, scheduling meetings, and conducting research to support professional staff.

Crew Member | Burger King
From October 2012 to August 2014 • 2 year(s)
Provided quality customer service, prepared food orders, and handled cash transactions while achieving sales goals.

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