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Q&A With Sharday Drake

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Sharday Drake
Technical Business Analyst, Silk and Smooth LLC
Location: Mount Olive, AL United States
Joined: Sep 15th, 2024
About   (request update)
Education   (request update)
- College Not Listed - class of 2025
Undergrad Major: Computer and Information Science
Experience
I currently work with Silk and Smooth LLC as Technical Business Analyst
I have years of experience working in the Information Technology industry.
Technical Business Analyst | Silk and Smooth LLC
From June 2023 to Current • 3 year(s)
 Conduct business analysis to enhance strategic decision-making, leading to 87% increase in ROI. Develop data-driven email marketing campaigns and manage client accounts while utilizing SQL, Power BI and Tableau for analysis.
Technology Analyst Intern – Data Governance | Southwest Airlines
From March 2023 to May 2023 • 0 year(s)
 Developed standardized template for Collibra enhancing data processes and boosting efficiency by 40%. Conducted data analysis and managed client accounts ensuring data governance standards were met.
Digital Technology Intern – Application Security | GE Aerospace
From August 2021 to December 2021 • 0 year(s)
 Developed monitoring program for application security compliance achieving 100% compliance. Created heat map visualizations to identify high risk areas and delivered insights to executive management.
Digital Technology Intern – Data Analytics and Reporting | United Airlines
From May 2021 to August 2021 • 0 year(s)
 Evaluated large data sets to create interactive visualizations improving decision-making processes by 35%. Analyzed user data for gamification redesign in United Airlines consumer application.
Help Desk Intern | EBSCO Industries, Inc.
From February 2021 to May 2021 • 0 year(s)
 Provided technical support for PC hardware and software ensuring timely resolution. Managed hardware inventory processes and collaborated with purchasing for accurate financial tracking.
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